Every new patient call answered. Every appointment slot filled.
The average dental practice misses 18 calls per week. Each missed new patient is worth $3,200 in lifetime value. FirstRing answers every call — nights, weekends, and between patients.
“Our front desk was handling 60+ calls a day. Half of them came during patient care when we simply couldn't answer. FirstRing turned every one of those into a booked appointment.”
Dr. Rachel Kim
Owner, Bright Smile Dental — San Diego, CA
Early access partner
FAQ
Common questions from dental practices
We take patient privacy seriously and are building toward full HIPAA compliance. In early access, we recommend using FirstRing for scheduling intake only — collecting name, contact info, appointment type, and general reason for visit — not for sensitive health details.
Integrations with major dental practice management software are on our roadmap. In the meantime, every appointment is logged in FirstRing's dashboard with patient name, contact info, requested service, and notes — easy to enter into your PMS.
FirstRing identifies dental pain emergencies through the conversation and treats them as same-day priority. It attempts to book an emergency slot in your schedule, captures patient details, and can alert you immediately via text.
It handles the intake questions — do you have dental insurance, what's the provider, is this a new patient — and routes the call appropriately. For specific coverage and benefit questions, it schedules a callback with your billing team so the patient still gets a response.
FirstRing is transparent when directly asked — it will say it's an AI assistant. But in normal booking conversations, it sounds natural and professional. Most patients simply hear "the office is ready to help them book" and proceed without issue.